Make sure the products are exactly as you received them, with all tags and accessories (shoes must be returned within their branded box).
For return shipping, you can either use the original order box or a similar, sturdy packaging.
Contact UPS to arrange a pick up date within 14 days from today. You can call the courier at the following number: +39 02 30303039 or request pick-up online from the UPS website.
Please request the shipping to be "UPS Standard".
We have just sent you an email with a link to a pre-paid UPS Return Label: remember to print it out before the courier comes to pick up the return.
Return shipping is free only if you use this label with UPS Standard service!
After receiving your return, we will carry out checks to ensure that all conditions have been adhered to before accepting the products.
If successful, we will send you an email confirming that your return has been accepted and your refund will be issued.